Voltage Creative

Integrated Marketing and Online Development in Kansas City

Google / T-Mobile G-1 Customer Experience

Moblie User Experience (MEX) lays down a very thorough review of the entire customer experience with a Google / T-Mobile Android G-1…

It took 18 hours and 4 phone calls to technical support for me to activate my G1 in the UK. However, once the device was finally working, I needed just a few minutes to conclude Google and T-Mobile have missed a huge opportunity to demonstrate a genuine commitment to improving the mobile user experience.

…it’s kinda downhill from there. Ouch.






By hitting "submit" you grant Voltage Creative perpetual license to reproduce your input.

* Required Fields

  • If this is your first time posting it may take a few minutes for your comment to appear. Be respectful of others. We steadfastly support freedom of speech and moderate comments on this blog at the exact same time. Obvious trolls will be disemvoweled. Spammers will be banned.
  • RSS  Subscribe to comments on this post.